"I 've been to Carter 's Landing a number of times since it opened. At the beginning, the service was fantastic with the staff being very energetic and going out of their way to make the experience wonderful. The menu was extensive and creative and the food was served hot and delicious. I went last Fall around Thanksgiving and was not at all impressed with the service. The place was very quiet with few diners. Rather than seat the guests in one of the dining areas the staff had us seated all over. With a small staff they couldn 't look after the guests properly. Service was extremely slow, food was delivered cold and was all around a very poor dining experience. I said I wouldn 't go back. Well, I was looking for a place for brunch and saw this available so decided to try it again. There was no mention of a buffet only and the website only showed a brunch menu. As my last visit, the service was horrible. We ordered coffee to begin and when it was brought about 5 or more minutes later, the server didn 't bring milk and cream, even after asking if we wanted those when we ordered the coffees. Then, a few minutes later she only brought 2 milks and 2 creamers. It was the same for our refills! The buffet at $22 a person was sparse. The 'kid ' making the omelets, crepes and waffles seemed well out of his element. Omelets were stuck to the pan, over cooked and only one at a time. Not much better on the crepes. The rest of the buffet, which consisted of 3 trays of hot items and a small table of cheese, fruit and deserts was not enough. Hot items were cold and uninspiring. It 's sad that Carter 's Landing seems to be so mismanaged because the location is absolutely perfect and begging for a place like this should be, but the bad management, poor service and lack of food quality is going to spell the end of this place which should be absolutely thriving! It 's sad actually!"
