"We have been here a handful of times and each time the staff has been consistently unfriendly, rude, and condescending. I’ve never experienced anything like it anywhere else in Lehigh valley. This past time, we needed to ask for 3 straws as they kept splitting and nothing would come out. There is a girl with glasses that works the register (the rudest by far) that told me to stop slamming the straw into the cup. As I was trying to explain that the smoothie is thick so it’s hard to get anything out of it so sucking on it splits their extremely hard and rigid straws, she walked away from me as I was mid sentence. We have always been polite and gracious to this staff, we clean up after ourselves, I don’t understand why they have such a chip on their shoulder or why they feel it’s appropriate or professional to treat customers this way. I’m giving 1 star because the sandwiches taste pre-packaged, and while the smoothies are decent, they aren’t redeeming enough to be made to feel like a burden as a paying customer."
