"My experience at this restaurant was absolutely dreadful. The management and staff clearly need to be replaced. There were numerous issues with the dining experience that are hard to put into words. To start, the food was of extremely poor quality - some pieces of chicken were old and slimy, while others were undercooked, and the ribs were dry and old. The potatoes were stale and the mushrooms were as hard as rocks. Every dish lacked flavor and was poorly seasoned, including the cole slaw. It took a ridiculously long two hours to receive our order, as the staff seemed inexperienced and overwhelmed with the number of orders. This was a far cry from the usual enjoyable experience I have had at Chicken Shack, and I have no plans to return to this location in the future."
