Amaretto
Apropos At The Abbey Inn

Apropos At The Abbey Inn

900 Fort Hill RoadNY 10566, 10566-2286, Peekskill, United States

Pizza • Pasta • Italian • American


"CONS They had an attitude with us literally as soon as we walked in not sure if it was because we were not white? and it was a race issue, or if it was an attitude because we had young kids with us. Few guests from our party headed to the bar from thetable at 5:55PM which I admit is late for happy hour ending at 6? but the staff were purposely avoiding us and we just keptwaiting to be serviced? When they spoke to us finally it was 5:58 they said they couldn?t service us because happy hour ends at6? well, it?s not 6 yet? but okay! we put in our dinner order late I admit, but it took awhile to get the kids settled? ittook an hour to get the food served, which is fine? but when we kindly asked on status on the order so we could decide on kidssleeping schedule they just were immediately defensive, kind and unhelpful. the managers demeanor was defensive the wholetime. He has no sense customer service instead of being apologetic and seeing how he can help the customer, he was justcomplaining about us as guests? This guy needed training in customer service and hospitality. he at the end was excusing usof wanting a discount or wanting our meals comped? It is so insulting? this made me again think he was discriminating toward usbecause we were not white. We are absolutely not looking for free food, we want good service and to be treated with respect andtbh are willing to pay more for it. PROS good food amazing views"