"I used to be a regular customer going there 3x a week for the past 1 year ordering their granola bowl... the staff has always been responsive... I always needed a small mustard cup of extra granola... and the staff had no problem with that, and I always tipped well... only recently, they charged me an extra $2 for that! Now, put it into perspective... I spent $90 a week at this place... you would think a small cup of extra granola is no big deal... (we know the cost of this is nothing)... but to nickel and dime me with this? for an extra $2, you lost my business... this cafe also charges $2 for hot water... hmmm... no one ever charges for this! so I get it.. you run a business... but really!??? $2???? I never see the owners, the staff would run if they found better jobs, and since their long-time manager left, many regular customers have left for other nearby cafes for the better energy... and vibe... they also say they open at 7 am... but that is when the staff is using bleach (not healthy) to clean the floors... take your $2... and lose your $90 per week..."