"When our cocktails arrived, our appetizers were disappointing and did not enhance our evening. The lack of knowledgeable staff was clearly evident, and the absence of espresso in an Italian restaurant was surprising, suggesting that the staff may not have known how to operate the machine.
The poor service unfortunately marred my evening and left a negative impression on my chef. However, I will acknowledge that the food was quite good. If the restaurant can improve its service during busier times, it has the potential to offer a great dining experience."