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Maria's Italian Kitchen

Maria's Italian Kitchen

16606 Ventura Blvd, Encino, United States

Wine • Pizza • Salad • Italian


"7/17/2021 Important to please note that his review has nothing to do with the Maria 's as a whole, and I really hate to leave a poor review for Maria 's Italian Kitchen since we have been loyal customers for decades. West Los Angeles at first and since, my family and I have always gone out of our way to find a Maria 's location when wanting great Italian food. However this evening when my wife and I walked into the Encino restaurant at 8.30 we were greeted by a rather displeasing young woman whose initial greeting was were closing a 9.00 PM. I was somewhat taken back but maybe she had a long day, so I chose to just ignore the comment. We then sat inside where we realized it was incredibly cold. There was only one other couple at another table. I asked the same young woman if she could warm it up a touch, and we were curtly told that it needed to be cold for health reasons. We then moved to the small outdoor patio which was great. The server was very impatient for us to order and my wife wanted a couple of minutes to read the menu. When we decided to order the Parmigiana we were informed it would take 15-20 minutes. I looked at my watch and asked what happens if it 's after nine and were here, do we have to leave? Her response was a rude YES At that point I requested her name which she was not quick to respond but she told me it was Melissa. We then got up and went to another restaurant close by, where we were greeted warmly. I am aware that servers are difficult to come by these days, but so are loyal customers! To many other options to put up with this kind of attitude. Will certainly continue to patronize Maria 's but not at this location for sure."