"From the reviews, I expected so much more, but with everything, it was hit and miss for my personal liking. Only 2 elevators were working out of the 5. Apparently, the hotel switch elevator companies and the new company are not the best. Our couch in the room had a stain that was ungodly. There was a ripped carpet in the room.The bathroom was amazing. The layout was perfect minus the coffee machine being in there. The casino was very nice. There are a lot of options to play.Here's where it gets tricky. We personally called for room service. We were told it would be after 3 pm. We informed them it was only one bed, and we had taken the linen off so they would know which one. We leave the facility and return back about 5:45. We called again, and the representative said she would have it assigned. 6:40 still no linen. I called again. The representative at the desk said it had We refused service at the 3pm mark and the 5:45 mark. So floor 24 has a room service ghost. It will decline your services you personally call for multiple times. Eventually, you will get linens dropped off at the door for you to put on.Same experience for ordering towels. However, the towels never arrived.On our last day, the water was scorching hot. It was impossible to take a shower. It literally felt like you were burning. There was absolutely no cold water mixing. It was pure fire.Nearby activities: In walking distance to aquarium, children's museum and shopping."
