"Let me start by saying my husband and I love Sabor. We were one of their very first customers at their restaurant in Charlotte on Hawthorne and 7th. The staff and managers all knew us and we went every week, sometimes twice. Our experience was always good, with an occasional hiccup here or there. Fast forward a few years and we moved to Mooresville. We’ve been to the Mooresville location a few times and it’s been just okay and very different than previous experiences in Charlotte. Today, we stopped in for lunch. We both ordered burritos and it happened to be the special. The girl who rang us out said they were out of the larger burrito shells, but they would be sure to stuff the smaller shells full to make up for this. Well, it took 20 minutes to get our food and when it came we were both very disappointed. We were served burritos that looked like the sad burrito supremes from Taco Bell. My husband was extremely disappointed as it took some convincing to get him back into this restaurant because the last 2 visits yielded similar experiences. I mentioned this to the girl at the register when I placed our order. She was very nice and said she would make sure to let the person making our order aware of this. Also, if you receive the wrong shells for a burrito, an easy fix is to align 2 shells to make the proper size. Not sure I can get him back here again. Please do better Sabor."
