Artisan Board
Sam and Harry's - Renaissance Schaumburg

Sam and Harry's - Renaissance Schaumburg

1551 North Thoreau Drive Schaumburg, IL 60173, 60173-4107, United States

Steak • Seafood • European • American


"We went on Valentine's Day and both my wife and I were disappointed. First, our waitress was great. No complaints with her. Second, the special dessert they had was a brownie with ice cream and a pastry on top. My wife couldn't stop raving about it even though the brownie, IMO, was really dense and hard. Third, my wife doesn't like oysters, and the restaurant was kind enough to substitute a shrimp course instead. Unfortunately, those were the only good things in our opinion. We sat so close to the people next to us, I could have reached over and eaten off their plates. They sat us next to the kitchen which is next to the door to the outside deck. Easily the worst table location in the restaurant even though there were many open tables in much better areas (we had reservations, so it wasn't like we were walk ins). The butter and bread was just fair. So many top notch restaurants are elevating their bread and butter, so it's disappointing when you get a butter so ordinary. The lobster bisque was oily. I'm not sure how they made it, but we've had lobster bisque a hundred times before, and this by far the worst tasting. My wife thought her medium rare steak was overcooked and not tasty. I felt mine was cooked properly and was very good. Finally, the atmosphere and ambiance in the restaurant is just OK. Not sure why so many people rate it so high. They did the best they could with it being connected to a hotel convention center, but it's not 5 star. Overall, while the wait staff was excellent, whomever allowed us to substitute off a non substitution menu was very accommodating, there were way too many negatives and we won't be returning."