"01.17.23 I went in the Mexican store on Tuesday because I heard they have a Taco Tuesday deal. When I walked in it was very busy and there were a lot of Hispanic customers and employees. It was a good vibe and most people were speaking Spanish. Then I went to the counter to order the Taco Tuesday deal. The employee who was at the register to ring me up is the General Manager (GM) of the store. Before I was about to place my order, one of her co-workers was telling her something in Spanish right next to me. Then, I told the GM in fluent Spanish that I wanted the Taco Tuesday deal. Unfortunately, the GM responded only in English. Then I left without ordering because she was not conversing with me in Spanish. Because the GM refused to respond to me in Spanish, I called to file a complaint, because that is close to racism, and unfortunately the GM was the same person at the register. She told me there are words in Spanish/English that people do not understand, emphasizing that I would not understand her if she responded in Spanish. Ultimately, it was poor customer service and very judgmental. 01.24.23 Today I went to the Mexican store in the morning to give it a second chance. The dine-in was pretty empty so I sat down and the waiter came to me. He was very polite and after he greeted me, I replied in Spanish that I would like to use Spanish. He responded to me in Spanish and so I was already feeling more comfortable. My order was three chicken tacos and there were chips and salsa as a side. Chips were fresh, salsa medium chunky, and the tacos were delicious. Best part of the experience this time was the excellent customer service and tasty tacos Tuesday."
