"This restaurant has terrible customer service. I checked online and it said pick up orders would be ready in 10-15 minutes. When I called to confirm, the person said it would be 15 minutes. However, when we arrived to pick up our order, they refused to communicate with us. I would have been fine waiting if they had given me an accurate time estimate. After waiting for an hour with no progress, we decided to leave. This was the worst customer service experience I have ever had."