"I know how hard the restaurant industry can be, so I always like to be fair even forgiving. But in this instance, forgiving is just not on the menu. From the moment we walked in for a 5:45pm reservation, we had to wait to be seated. Not normal waiting, a line formed behind us with more than one other family. Patience wore thin. Finally, we were seen and checked in. When we went to our table, we gave our waiter who was very friendly and accommodating our app order, and ordered our kids' food so they wouldn't have to wait like adults. The kids did. The adults did. Phones came out. Disney Plus went on. When the Totchos app arrived, it was cold. When my daughter's Mac n' Cheese arrived, it was cold. We sent them the Totchos back to be heated up/remade, switched my daughter's meal to something else, and my wife asked for some more ketchup for our son's fries hot and tasty . Our waiter apologized, and off he went to grab new food. Again, we waited, and waited, and waited. Finally, after our waiter had apologized to the couple behind us, as their steak was cooked rare instead of well done ?? , I flagged him down, and asked about the ketchup and the new Totchos. They were both promptly retrieved. Upon receiving them, we put in our entree order. More...excessive...waiting. When the food did arrive we're about 75 mins into our meal and this story , it was hot and delicious especially my Corden Blue . We then made an exhausted inquiry about the ice cream that came with our kids' meals and were promised it was on its way out. More waiting. Patience waned. More inquiries. Food Landing. Apologies all around. Promptly paid the check and put this experience, and restaurant, into my rearview. Like I said, I try and be forgiving/understanding. But this was one of the worst meals I've had top 3 of all time, easy. I shall not be returning, and urge everyone to leave serious time if they visit especially with kids ."
