"We arrived at 7 pm for dinner without reservations on a Friday. We were quickly seated, followed by our server with menus. I oreded the Chinese chicken salad, and my wife ordered the club sandwich. Our server returned with our dinner and informed us that she was going on break and that another gentleman that was present would be our server. He immediately asked to refill my soda. He came straight back with a filled soda. My salad looked very good and the dressing was on the lighter side. The salad tasted very good, and the crunchy bites gave the salad that snap. The only drawback was the chicken and the absance of the madarian oranges. I had to hunt for the bites of cubed chicken and only found six small pieces. There must have been a chicken and madarin orange shortage in San Diego. My wife's club sandwich was good, but the fries were hard as a rock. During the dinner, the server came by and asked how the dinner was. We informed him of our concerns. He quickly apologized and asked to refill my wife's drink. Ten minutes later, he returned without my wife's drink and said he would be right back. We told him to forget about the drink as we had finished with our dinner. This was my first visit to a Cheesecake Factory, and I'll probably not come back. On the plus side, we ordered the teramasu cheesecake to go, and it was fantastic."