"I have placed an order online for pickup for 1 order Jumbo wing appetizer. I showed up when my order said it was ready to ask for my order and waited well over an hour while they saw me waiting and I never even got my food. I asked the hosts and servers for an update several times, they just said it would come... After an hour waiting outside and sitting inside of me, I asked for another update that told them it was an hour and they told me that the system didn't get the order and that they just started... I asked for a refund and they didn't refund my money, but didn't even give me the appetizers after waiting the hour... the restaurant had 2 tables and 5 people at the bar. There was absolutely no reason for my order to take the smallest time. The restaurant was not even busy near, it was dead as possible. I understand system errors, errors, and if a place is busy, but not a hostess, server or bartender checked with the kitchen to see where my order is after I see that I was so long while standing around, roll ups, on their phone, and not even a little busy and I asked several times for an update. The worst service I have ever experienced, and the first and only review I will ever write"
