"Not gonna lie the food was great! Went there last Friday, But all of that got forgotten by the bitterness of being charged 3 times. The waitress was never rude but she also did swipe the card 3 times before the bank had to block it was not until that happened that she finally came back to inform about the issue, checked the bank and 2 transactions from Black Angus had gone through, she went and brought the manager and even after acknowledging the bank transactions he still asked us to pay a third time with some other form of payment, he said sorry for your charges but since they couldn't make the computer print then we had to be charged again but that he would call on Monday to get the issue fix, well its now Thursday and it took talking to corporate with very nice lady, Jacquie Manager of Guest relations, the bank, and several confirmation calls after that the extra transactions were able to be refunded. The entire thing was managed very poorly with something that could of been cleared up after the first swipe and by checking the transaction on the bank. Might take another risk because the food was great but will make sure I pay cash to avoid all of that stress again."
