"Normally, we have a good experience here. However this occassion was not that great. I ordered prime rib and my wife ordered filet mignon both medium rare. When the food came out, my prime rib was ice cold and her filet was medium well to well. Sent both of them back and they came back, eventually, fine. As a result though, we were there a long time just twiddling our thumbs. When the check came, they hadn't compensated us in any way for the inconvenience. I had to complain in order to get some compensation on the bill. At other restaurants where there has been a problem, they have always done something. Service wasn't that good that night either. We had reservations and got seated right away. There was quite a lag between a server coming to our table. Our drinks took a really long time to arrive as well. They were busy but there were a lot of available tables."