"Valentine's Day at Meritage...What could good wrong? EVERYTHING! We were slow to be sat, even though we had a reservation. We ordered their Valentine's Day feature with the addition of bacon wrapped shrimp as our appetizer. After waiting 35 minutes we received our main course, however, we had not gotten our appetizer or our salads yet, so they took our meal back to the kitchen and brought out our appetizer and salads at the same time. We were getting ready to start eating those, and here came our main course again, which sat on our table getting cold while we finished our appetizer and salads. We had to ask for dinner plates and steak knives. We requested our Chateaubriand be cooked medium, what we received was rare to the point that we had to bring it home and cook it longer before we could eat it. No one ever checked on us to see if our meal was alright, if our steak was cooked correctly, if we needed refills on our drinks (which we did and never got), or anything. The only time anyone approached our table it was to take our order, deliver food or clear dishes. We were very disappointed because we live like 10 minutes away and were really looking forward to discovering a new, local restaurant."