Bangus Sisig
Kusina De Manila

Kusina De Manila

632 West Algonquin Road, Elk Grove Village, 60016, United States Of America

Cafés • Casual • Seafood • Catering


"Before my partner and I went to dinner, I double checked as to what time they close since it's a Sunday. I called them ahead of time and I was told it was 8:30 pm. We arrived at 7:15 pm. When my partner and I arrived for dinner, we took our seats and the QR code for the menu wasn't scanning on our table. I thought it was something minor so I let it go. We ordered the following: large misua soup, bulalo, and beef steak. 5 minutes later, server is asking what type of topping to put on the misua soup. That was a red flag. Server should've asked this in the first place at the time we placed our orders. I asked the server to refill the water and she placed the pitcher on the table instead. Another red flag. Throughout this whole ordeal I asked the server if this is a new management..and she said it was. They've been in the business for over a year. It's almost 8:00 pm and not sure if it was the owner, but she walked to the kitchen (we're seated right next to it) and said how come they (us) still don't have any food? The chef said in Tagalog they didn't have the ingredients and they don't have it available and waved his hand at me with a smile on his face...as if I didn't understand Tagalog. My partner and I stood up and left the place with disgust. I said if you don't have the stuff we ordered, what are we doing here waiting this whole time??? So my question is...how were they going to make the 3 dishes I ordered for? The broth itself (bulalo) takes over an hour to soften the meat. It's clearly a new management now and it's literally NIGHT AND DAY. I was extremely embarrassed because my partner who is not Filipino wants to try Filipino food and this is not a great example at all. I would've never visited this establishment if I knew it was going to be like this and was under a new management. The previous owners were NEVER like this!!! The new management clearly has no experience when it comes to customer service or proper basic manners. I feel like they have no experience in the business field whatsoever. It's like watching that show Kitchen Nightmares with Gordon Ramsay. My biggest advice: SAVE YOUR MONEY AND AVOID THIS PLACE."

Papaya Grill

Papaya Grill

280 Market Place, San Ramon, 94583, United States Of America

Grill • Grills • Seafood • Catering


"My wife and I visited on a Saturday at around 1:30 pm. We rode our bikes off of the Iron Horse trail from Dublin Bart station and then went east on Bollinger to the Trader Joes parking area. It was an easy 30 minute and 6-mile ride from Dublin to San Ramon. I'm going to improve my stars from a 1 (back in 2012) to a 4. There were only 2 women working this day. They were both very busy. The lady in the front takes your orders, answer phones, prepares your dish and delivers to your table. She politely acknowledged me at the cash register when I placed my order. She was patient and sweet. The other person was in the back, and she was doing all the cooking. We were there for about 1.25 hours, and she was constantly working. I give these two women 5 stars for how hard they worked. We dined in. There are about 4 tables with 4 chairs each and a counter bar at the front window with 3 chairs. Not a huge place but completely adequate. The bathroom was clean and well stocked. My wife ordered Tocilog. Very good flavor and perfectly cooked. Her eggs were over easy as requested and my wife just needed to add a little salt. I ordered BBQsilog-chicken BBQ sticks. The garlic fried rice was much better than it was in my previous review in 2012. 2 eggs were cooked well with the yolk half-way cooked. Blended well with the warm rice. My chicken BBQ was very flavorful, and chicken was soft and cooked well. It was easy to slide the chicken off the stick to share with wife. I asked for some vinegar (not spicy) and they obliged. The meat was colder than room temperature and for that I will have dock it one star. We then ordered halo-halo for dessert which was already partially prepped with all of the jellies, beans, sago, ube inside a plastic lidded cup stowed in their lobby fridge. The front lady added crushed ice, evaporated milk, and this rice crispy thing (I don't know what it is, but it's like rice crispy but a little harder crunch) and then topped it off with a scoop of ube ice cream. It wasn't too sweet and we didn't have to add anything to it. The fruit and everything inside it were very fresh. Overall, everything was delicious today with generous serving sizes. I appreciated all their hard work today. My only recommendation is to try to keep your food hot or warm when it sits in your serving bins up front. Food that comes directly from the back kitchen was hot. It's the BBQ sticks up front that need to be kept warm (please). We'll be back."