"This was my first time ordering from this restaurant through GrubHub, and unfortunately, I received the wrong order. When I called the restaurant to explain the situation, they informed me that my order had never been picked up. While I understand mistakes happen, what was frustrating was that they made it my responsibility to fix the issue by telling me to contact the driver (who didn't answer). When I questioned why this was now my problem, the establishment simply responded that it was not their problem. In the end, I had to contact GrubHub, cancel my order, and receive a refund. Just be prepared for potential rudeness if your transaction doesn't go smoothly."
