"We sat at a corner table on the 2nd floor in an area that had only some other occupied tables. It was a Saturday evening at 7:45[, something not very busy at all. Nevertheless, no one came by for at least 15 minutes. When the waiter arrived, he took my drink order and then disappeared for 10 minutes. We flew at this point. We mentioned the hostess we left because we were basically ignored and their only answer was Oh, wow. I'm sorry. No offer to fix the situation or otherwise put us. Later in the night, another member of the waiter saw us walking down the street behind the building after we showed up elsewhere. She recognized us and apologized for the misunderstanding. Good gesture, but too little, too late. Will never go there again, but as I know they will close in January. I can see why!"