Bassa Florentina
Va Bene Italian Restaurant Martini Wine Bar

Va Bene Italian Restaurant Martini Wine Bar

4647 E Chandler Blvd, Phoenix, United States Of America

Full • Casual • Italian • Catering


"We got there when the restaurant opened. They were clearly not ready for customers. My husband went to the bathroom and had to turn on the lights himself. He had only turned on one set of lights. When he went to the bathroom again at the end of the meal, it was still just the one set of lights on, meaning no employees had gone in there to make sure the lights were on in the bathroom, and that was more than an hour after the restaurant had opened. There were employees sitting at the bar folding napkins during our meal. Someone (the host, I think) was walking back and forth with canisters of lighter fluid near our table. It was unclear who our server was supposed to be. The bartender took our order at first and he had to ask for it again because he couldn't remember everything. A woman seemed to notice that no one was taking care of us and started tending to us more. It was pretty awkward altogether. Service was still slow. The food was only okay. This place calls itself a martini bar, yet they do not have a martini menu. How strange. A couple who was seated after us got their meals before us somehow. How did they get their meals faster than us if we were there first? The food was only okay. Mussels were tough. Lamb shanks were flavorless. The worst thing is that after we had gotten our meals boxed, paid the check and left, I noticed that not all of my food was in my box. I ordered the lamb shanks. It is supposed to have 2 shanks. I hadn't even finished one shank, but noticed only one shank was in the box. Why would they toss perfectly good meat instead of putting it in my box? I was really angry. We will not be coming here again."