"I ordered a tray for four, but the rice was undercooked, and they forgot to include our pita. Additionally, we didn’t receive any garlic sauce. Because the rice wasn't fully cooked, no one wanted to eat, and they also missed out on providing the best part of the meal. I decided to return the food and request a refund, but a couple of pieces were missing since we had tried the chicken first. When I went back, they refused to give me a refund, claiming they were too busy, even though 95% of the food was still on the platter. It’s disappointing to see that they didn't take the time to prepare the food properly or address their mistakes. Good customer service should be a priority!"