Bbq Tri-Tip Sandwich
Cool Hand Luke's Steakhouse

Cool Hand Luke's Steakhouse

2505 Patterson Rd, 95367, Riverbank, US, United States

Steak • Casual • Seafood • Fast Food


"Worse service every. I was there today for my son 44th birthday with my family. We checked in at 5:35 pm, at that time we were informed that it would be a 25 minute wait because we had a large group (10 people, 4 adults 6 children). We were seated at 6:10 pm by the hostess, and she returned with beans, bread, and butter. Our waitress did not come to take our drink order until 7 pm. She took our drink and food order at that time. We did not see her again until 7:30 with our drinks. It was another 15 minutes before we received our soups and salads. We finally got our dinners close to 8 pm. This was the worse service I have ever experienced in my 60 years of life. No one should have been treated the way we were. I finally asked for to go boxes and the check because it was getting late and my grandchildren have school tomorrow. It took another 5 to 10 minutes before someone realized that I was waiting at the front counter to pay and then they had to go find our server so she could take my payment for our meals. Dinner for 10 in a restaurant that was not 1/2 full should not take 45 minutes to get a drink of water. Total time there 5:30 to 8:12. Drinks and food order took 45 minutes after being seated, drinks arrived 20 minutes after ordered, food arrived (soup salad) arrived 15 to 20 minutes later, and finally another 15 to 20 minutes later main course finally arrived. Totally unacceptable."