"I ordered a medium rare cheeseburger, but got a raw cheeseburger that was drowned in so much salt, it wasn't even edible (Why are we adding ANY salt to a burger? Let alone half a salt shaker's worth! . I truly hate to complain, as I understand how demanding it can be to work at a busy restaurant. But this isn't the first time (or even the 4th time I've experienced such a disappointing quality of service from this location. I've have been charged for items I've ordered but never received multiple times (I hope you weren't excited for that $16 pretzel you ordered, because you probably won't get it . Not to mention this location rarely acknowledges order requests (I hope no one has any food allergies! I swear, if I didn't know any better, I'd be convinced this Hurricane location is going out of their way to disappoint their customers. Never again."