Beef Teriyaki Entrée
Sushi Factory

Sushi Factory

4632 Meridian Avenue, 95124, San Jose, United States

Asian • Sushi • Cheese • Japanese


"Be prepared because this might be a long review. Okay, me and my family of 7 adults and 4 children came in to celebrate my sister 's birthday. We asked them if they do all you can eat and they said yes. Okay, cool. We all sit down and we agree to the AYCE and begin ordering. We order about 5 plates of sushi and 1 order of fried rice for the kids. Next thing you know our server brings 4 plates of dumplings and a couple of bowls of edamame. We tell her, we didnt order it and she said its on the house from chef. We were confused but said okay. She then comes with more plates of dumplings and we ask her to stop because we didn 't order it. We sat there waiting for our sushi and it took about 35 minutes to bring out our 1 plate. 15 minutes later, the next one came. Because of how slow the service was, we made a big order for the next one so we dont have to keep waiting. The next order came aftee 30 minutes again. We were trying not to complain because we saw they were short staffed. And then we ordered again. As my brother was walking out with my sister, the head of the restaurant told them that because of us, they have to shut down the restaurant because they can 't serve all of us. He even told next time you guys come, we will have to deny you guys because of how many you guys are! Wait what? DISCRIMINATION! My older brother and sister gave him a piece of our mind and he did not apologize. He just shrugged and acted like we were the problem. But hold up, I didnt add the other petty things this man did. When he came around the table, i tried to be courteous and gather the plates and stack it for him and he goes Can you please not stack that? Because its hard for me to take it? And then when my sister lifted her glass for him to take to refill, he told her please put it on the table and then ill take it This asian man, looks like the head or manager of the restaurant was giving off this weird racist vibes since we got there. The fact he even blamed us that they have t9 close the restaurant because of our orders just shows how incompetent they are to run a business. Oh btw, we were the only family there for a good 2 hours so I dont know why it took so long for them to make our sushi. Please don 't go to this restaurant especially if you are of color. Just horrible!!!"

Asa Sushi

Asa Sushi

5302 Dtc Blvd, 80111, Greenwood Village, United States

Asian • Sushi • Casual • Japanese


"Quality wise, this place has not disappointed me at all. Tonight, I only needed a few to several sushi (nigiri) pieces to add to what I already had at the house. A few things to mention that was a bit disappointing to start this review....1. The young lady who assisted me was a bit short and not smiling. She wasn 't rude but when I thought she was assisting me, she, all of a sudden, was on the phone talking to someone so when I thought I was talking to her, I was actually talking to myself. Then there was another young lady who told me she was on the phone so she said once she was done with it, she 'd assist me. How embarrassing (lol)! 2. Is there a global uni (sea urchin) shortage going on? if I 'm not mistaken, the last time I tried to order uni, this place didn 't have it. Tonight was another night; they said they didn 't have it. I then asked for red snapper. The same answer: We are out of it. At that point, I was like, What else do you have then?? LOL! A few good things to mention...1. I really like the interior of this place. Nice wood feel is throughout the restaurant. The sushi bar has a great ambiance as well. 2. The sushi/nigiri pieces (the rice part) is a good size. I 've been to many sushi restaurants where they make the rice part so small to a point where I got the impression that they were simply trying to beat the inflation by cutting down the number of rice grains they put in each sushi/nigiri piece. This place is an exception. I was truly happy with each sushi I got. The yellowtail, saba, and scallps, they all tasted fresh. 3. The sushi chefs were very welcoming and nice to me. When I was walking away from the restaurant, both chefs said a nice thank you to me. Well, this pretty much summarizes my to-go experience on Thursday, June 8, 2023. I 'm pretty sure they have good days and bad days; we all do, right? I still support this restaurant though; it 's one of my go-to places in the DTC neighborhood."