Beer-Battered Onion Rings
New York Pizza Family

New York Pizza Family

2912 Route 611, 18372, Tannersville, United States

Pizza • Pasta • Italian • Fast Food


"Edited my review for the second and last horrible experience. 2 months ago I was sadly disappointed by an ?antipasto salad? made by NY pizza, and I had talked to the owner who insisted that it?s just the way they make it, which I can except, and he asked me to give them another chance, which I decided to do today and now regret. I ordered an XL pizza, buffalo chicken salad and a large order of garlic knots. The pizza is good per usual, salad was less then mediocre, but the knots were disappointing. The vegetable/ olive oil blend was old and the knots were really doughy and mushy. There was no fresh garlic, just burnt garlic at the bottom of then pan. I called and politely told them that they were disappointing and asked for a refund. The guy I talked to was very defensive and rude and told me he made them himself. I decided not to argue and told him I would bring them back for a refund which I did. When I arrived he told me not to bother coming back to their establishment because of this (I?m sorry, am I the one who messed up the food? and I responded by telling him to cook better food and learn to take criticism better. He was still very rude and kept saying things I chose to ignore, and even continued to run his mouth as I was leaving, telling me to leave another review online, so here I am. I feel badly for the family that was dining in your establishment while you chose to embarrass yourself and everyone around you by your immature reaction. To tell someone that they are no longer allowed there because you made a mistake and can?t handle the criticism is very unprofessional. But don?t take it from me, there are plenty of other people who have taken the time out of their day to also comment about how horrible the food can be. I suggest you take an extra 5 minute drive down 611 and go to bartonsville and try Franks Pizza. They gave great food and amazing service unlike this place. To the rude guy behind the counter, I hope you find peace in life. Original review: Food is typically good but I ordered an antipasto salad that is not antipasto. It?s green leaf lettuce with tomato red onion cucumber and carrot and then a SMALL amount of deli meat. Extremely disappointed. How can you call this antipasto? I also ordered a large pizza with half mushroom. How are you going to charge almost $2 for a HALF topping but not even put it on half the pie?"