Berries Or Yogurt Parfait With House Made Granola
Heyward's Sonesta Resort Hilton Head Island

Heyward's Sonesta Resort Hilton Head Island

130 Shipyard Dr., 29928, Hilton Head Island, United States

Full • Wine • Steak • Dining


"The rooms were typical, with ice and drink vending machines available on the floor. Not all rooms with balconies had a view, and there were 3 elevators on site. A small store in the lobby was convenient, and the hotel was kid and pet-friendly. There were some issues with towel availability at the pool and in our room after cleaning. Nearby activities included a beach just off the resort, but another beach near Coligny Plaza was overcrowded. There was a mini golf spot nearby and other restaurants within a 10-minute drive. A small shopping plaza with souvenirs, restaurants, and a supermarket was about 1.5 miles away. The hotel was located within a larger housing complex, making it a bit of a walk to exit the community. Coligny Plaza was walkable but a 1.5-mile walk. Bicycles could be rented, and a small shuttle was offered to and from the plaza. The drinks at the pool were overpriced and watered down, and only paper straws were available. The food quality was abysmal, with a disappointing chicken quesadilla and unsanitary buffet experience. We both became ill after eating at the buffet, and the hotel staff did not seem to care about our concerns. Some noteworthy details included the hotel and beach being dog-friendly, live music at the bar at night, and activities for kids throughout the day. The pool had a 0' entry and a pool lift, but there was no lifeguard on duty. Beach chairs could be rented at the hotel store, and chairs and umbrellas could be rented on the beach."