"Have been picking up lunch and the occasional dinner here since they opened. Results have been varied. Sometimes it 's great; sometimes it 's disappointing. Today was disappointing. The salad was not fresh. The toppings were dealt out so sparingly they didn 't even fully fill the scoop. I tried to use a gift certificate and was told by both employees that yes, they accepted the gift cards, but neither one of them knew how to do it. Only upper management did and They are never on site. When I commented that they should pass along my suggestion to have management train the on site employees appropriately, I got attitude and excuses. Other disappointing times included bowls that were so lacking the base (rice, salad) that by the time I brought them home the bowl was only 2/3rds full. Having said that, when the ingredients are fresh and you get someone who knows what they are doing prepping the bowl, it 's delicious. Will have to give this place a break for a while as they literally left a bad taste in my mouth today."