"At the beginning we were disappointed because they told us, when we arrived, that the reservation was moved an hour later without our consent. We were upset because we made that reservation 2 weeks in advance to make sure everything was going to be confirmed and set to celebrate our friend's birthday. Luckily, we were served by Jay. His service was outstanding and definitely made up for the restaurant's mistake. He was superb and went above and beyond to please us. That is the reason why we changed our minds and decided that we could give a try next time; otherwise, we would not have though of returning ever again."