"I'm also in the same business, but I have never seen that kind of service before. It was horrible. We ordered drinks and had to wait forever. The funny thing is, when we told the manager, he went and got the order ticket and showed us the time on it. He said only 3 minutes had passed since we ordered the drinks. Unfortunately, he didn't even think that the server might have put those orders 15 minutes late into the system. We had to remind her 2 times for the drinks after that she put it in as per the ticket. If it happened only one time, it's totally understandable because we are all human and can make mistakes, but it happened almost every time with our drinks."
