"So disappointed in how poor this place is across the board now. We have been coming here for more than 6 years. The place use to be packed on game days, the atmosphere and service were superb! Currently it’s a COMPLETELY different situation. Last night we reserved a table to watch the Razorbacks, and oh boy. The place was not completely packed, there were a lot of open booths. We ordered and waited over an hour for our food with our waitress handing out food to tables around us who had ordered after us. My husband ordered a steak, shrimp with a baked potato and salad...he never received his shrimp or salad, his potato was hard as a rock and he was unable to eat it (not cooked). I received my burger and onion rings, onion rings were ice cold, I had bits of chicken on my burger because it was in the batter for the jalapeños?? Our friends received raw chicken tenders and fries that were white because they were not fried thoroughly..this was after the “rush” was over! Our waitress apologized but we weren’t offered a compensation for anything, a coupon or some kind of acknowledgement of how awful the service was. Three plates were untouched and we paid for our full meals. Completely unacceptable honestly. If the cooks were having such trouble a manager or owner should have been contacted. Our table spent several hours there, our tabs were at least 50$ a piece...We will have to find another place for games, so disappointing to watch a great place turn to complete trash with no one trying to improve or change it. Owners obviously do not care."
Big Catch Sandwich
