"I ordered a large pizza and specifically requested that it be cut into three corner slices, but it was delivered with square cuts instead. I was disappointed, but I understand that mistakes happen. I called the restaurant to ask for a new pizza, but the person I spoke to, who identified himself as "Baba," was rude and unprofessional. He refused to give me his last name and argued with me, not allowing me to explain the situation. He claimed that the person who cut the pizza was confused and suggested that I should not have included specific instructions. After requesting to speak to a manager, "Baba" claimed to be the manager but was unwilling to correct the mistake or refund my money. I was treated poorly by this individual and am now determined to ensure that other customers do not experience the same disrespect."