"5 July, 2022. We’ve never had such poor quality food at a Texas Roadhouse before. There were parts of other meals on our plate. I paid extra to have my under cooked steak smothered with sautéed onions and mushrooms, but they were barely warmed up. Got loaded steak fries that looked and tasted as if they were 2 days old and reheated in a microwave. We ordered the world’s smallest country fried chicken, I mean country DRIED chicken, there was nothing left to it, I could have crumbled it into a fine dust. We had cheddar cheese in our Caesar salad. The dip for the blooming onion needed stirred, I’m not sure what was was floating on top, there also must be some sort of shortage because they hardly put any in the cup. The manager was busy which is fine, but we would have waited to speak with him, instead they sent the greasiest guy from the back to assure us our food is cooked properly. I very obviously have two perfectly functioning eyes, maybe I just needed to squint, I’m not sure. The manager put a local hero discount on our check for 20% off our meal. If they would have asked, we would have gotten those discounts anyways, but it’s the thought that counts I suppose. I’m not one to really complain but cmon, absolutely unacceptable. Very disappointed to say the least. We left our full plates at the table and paid for our meal. No doggy bag or anything, my poor dog deserves better that. Our server Morgan was very kind and willing to help so we do appreciate that, we feel bad that she has to split her tips."
