"This restaurant is consistently reliable and offers consistently delicious food. Although they forgot to include the samosas in my order last night, it wasn't a big issue. I called them and the man on the phone offered to either deliver the missing item or provide a refund. I chose the refund option, and he explained that he was too busy to return to the restaurant after closing. However, just a few minutes before closing time, I received the refund in my email. I really appreciate the level of communication and customer service they provided."