"This particular Polo Loco location is incredibly slow and inefficient. It took a total of 25 minutes from the time I placed my order to actually receiving my food. Another customer pointed out that his order had been sitting on the counter for over 10 minutes, and the worker bagging up the orders responded rudely. While Polo Loco may be slightly above typical fast food in terms of quality, the wait time was unacceptable. The frustration on the faces of all the customers waiting for their food was evident. If this is a franchise, the owner should make some serious changes. If not, Polo Loco corporate needs to reassess their procedures."
