"Square One 's new tag line: I 'm sorry about that. Visiting Square One might be one of the worst restaurant experiences I 've had in a while. I will preface with the fact that my wife and I decided to give this place a try after we were gifted a gift card.The first issues were the drinks. We both ordered sweet tea first, but was delivered as unsweet. I 'm sorry about that. The second round of tea was maybe sweet tea, but as the server described it to us The kitchen thinks we made a bad batch today... I 'm sorry about that. So we swapped to Coke. Wouldn 't you know it? It 's flat. Sick of drink issues, we just drank our waters.We ordered the fish and chips and the fried shrimp basket. My wife asked to substitute the fries with hush puppies (she wanted to try the honey butter that came with it. About 20-30 minutes later we were delivered 2 fish and chip plates, no butter for either. The waiter comes around. I 'm sorry about that, that 's totally my fault. I 'll order you a shrimp basket. My wife asked for her honey butter that was missing while he was there. He returned with some herb butter and said I 'm sorry about this, but we are actually out of Honey butter, so here is some herb butter instead. This is a really bad experience isn 't it? We agreed.My shrimp plate finally arrived about 15-20 minutes later. The Shrimp was actually decent, but the fries definitely were not great. Cut in different thicknesses, some thin wedges were either over cooked or well cooked. The thick sliced wedges were undercooked. Their only saving grace was the mounds of salt to mask the issue. We won 't get into the sad display of slaw that went along with the plate.Overall, I wouldn’t recommend this restaurant, even if you had a gift card. For the prices they charge on their menu, I would expect a quality meal with quality service. I got neither. Instead, I got a fresh serving of I 'm sorry about that."
