"The man who took my order was VERY NICE, with a hearty smile. He missed that I wanted a double-meat lower part that I noticed after reading my receipt. I let him know, and he was on IT to make sure that my order was what I wanted. He's a middle-aged, black-African man. Also, when he informed the sandwich manufacturers of his mistake, they did not complain. She just said, okay, no problem! and added my extra meat (double turkey). Love this place and will return! And the sub was DELICIOUS!!!"