Bone-In Ribeye 22 Oz.
Cornerstone Steakhouse

Cornerstone Steakhouse

4000 W Flamingo Rd, Las Vegas, United States Of America, 89103

Full • Dining • Seafood • Steakhouse


"My husband and I went for an early dinner at 6:30 on New Year’s Eve. We had a reservation. Our receipt says our receipt says our server was Stephaniesu. We ordered drinks and then about 10 minutes later, we ordered dinner. We ordered prime rib and the double lobster tail and a side of mushrooms. Our dinner was taking a very long time and both of us have worked in fine dining and we know simple it is to prepare our order for service. They only needed to grill the lobster and sauté the mushrooms. At about 7:15, our server came to tell us it would be just a little longer. We questioned her about what was taking so long, we had already waited well over half an hour. First she tried to tell us the lobster has to cook “low and slow”. We know that’s not true. Then she tried to excuse it by saying “well, it’s New Years Eve and we’re busy “. We could see with our own eyes that the restaurant was only about half full. I know there is a shortage of employees right now but don’t take the reservation if you can’t provide the service. It ruined our holiday dinner that we paid nearly $200.00 for and we didn’t even have an app or a salad. We finally got our dinner after about an hour and the lobster was overcooked! It was delivered by a bus person and the hostess. They acted like they were afraid we were going to yell at them or something. I guess they thought WE were unreasonable. Our server had been chatting with co-workers and spending extra time with another table and was completely unconcerned with us. Finally she came and asked us if we needed some “boxies” to take home our leftovers. For some reason she also asked if we wanted to order some “desserties”, strange and unprofessional behavior. She never apologized and she never even acknowledged the disaster our dinner was. We paid the bill and left a 10 percent tip even though we shouldn’t have and we left. We are locals and we will not be back and we won’t recommend this restaurant to out of town guests anymore."