"eating is delicious, and the waitress was pretty good. the experience was ruined for me by the manager who came out to discuss the bill and was in my opinion rude and humiliating. to explain, we had ordered the fajitas for 2, which is $38. when we ran out of flour-trötillas, I asked the waitress if we could have a little more, and she immediately brought more. she said nothing about loading us for the extra tortillas, so when I saw an additional fee on the bill, I asked them about it, and explained that I have been in otb many paintings to others and never been so accused. she explained that she was to be calculated for her, but that she would ask her manager to take it off, and went with the bill. the manager then came to our table, sat down from me and asked what the problem was by using what I considered as confrontational ton and wise. when I tried to explain, he repeated himself again and again, what is the problem? I'm an adult. to be clear, I didn't raise my vote, but I tried to make the point firm that I didn't think I should be charged extra if other otbs didn't do that, and the waitress didn't tell me that I would be charged extra before the bill came. I felt humiliated by his actions before my family. I'm going to otb because it's one of my favorite restaurants, but probably not this one again. in fairness, they finally removed the additional fee and even gave us another discount for the inconvenience but I still remained unhappy."
