"Before I start, I say that the staff is pleasant and polite. I have no complaints about the actual employees. I see that the employees are very nice and take care of making the customer happy. I guess they just need to work out how to make the products. today I ordered a large hot pumpkin seasoned latte, with whip cream. When I got into the window, they gave me a big ice cream. I told them I asked for hot demand and they offered to remake it. they couldn't take the ice cream back and said to keep it. I tipped $1 for her problems and ran away. when I tasted the hot latte, it was best to lukewarm and tasted bitter. it didn't seem to be what I ordered hard, I think it was just a regular laugh with a kind of hazelnut maybe? it was rough and not what I ordered. I thought at least I had this ice cream. I cost it. it was also rough. neither one was pumpkin seasoned. the ice cream was so watery, it had no taste except a weak note on sugar and cinnamon. Even the milk in the coffee was so watered that I could not taste it. I stopped at the gas station to throw them both away. very rough. both drinks were so strange tasting that I asked if there was something wrong with my smell or taste. So I went home and started to smell and cost others, worried that my senses somehow failed me. but no. my taste and odours work perfectly. they were the drinks that were kind of out. no one tasted everything like a pumpkin. but the ice cream didn't even taste like coffee."
