"HOW BRICKTOP SAVED THE DAY!You guys came HIGHLY recommended. Not sure what the problem was on Vday, but our first time experience was severely disappointing. Our reservations were set for 6:30. We arrived at 6:20 and we were seated. The atmosphere was SUPER. Our server greeted us almost immediately. We ordered the 5 course Vday Special and our excitement declined from there starting with my beverage order. But, that was fine. We each were suppose to have bread service and we didn 't. Course #2 Kale Salad and Mussels. My salad was actually good. Course #3 Lobster Bisque NEVER CAME. On course #4, is when our server completely VANISHED. We pulled a random server in. It was now 1hr into our evening when my husband received his order, but my order was wrong. The random server politely showed us on his apparatus that the order was placed correctly, but they gave me someone elses meal. I was asked to please wait while my order came. At this point, I am famished and my husband shares his meal with me. It 's 7:38 and my meal has not arrived. We finally get the attention of the greeter. We explain our dilemma, she apologized emphatically, promises to handle the ticket , serve us our Lobster Bisque and give us free dessert to go. The LB came almost immediately, cold and barely covering the bottom of the enormous white bow it was served in. THAT 'S IT, WE 'RE DONE. Also, the promised 2 go desserts never came, We told the greeter as we walked out and it was if she 'd never seen us. THE MANAGER NEVER CAME. Thank God we were able to get a 8:00 table at Brick Top. BRICKTOP SAVED OUR VALENTINE DAY!!! Oh, and we saw our initial server on the way out...no explanation, apology or eye contact was made."
