"While the food was awesome as always, the service was more than a little lacking. We phoned in our dine-in order and was told we'd be looking at a forty minute wait time. We arrived 30 minutes later, announced our presence, were seated, and spent the next 45 minutes waiting for our food to finally arrive. Additionally, trying to get straws for our drinks or ketchup for our fries took a few tries each. Trying to be as fair as possible, the dining room was about half full, though that shouldn't have been a problem. We ended up missing out on the rest of our plans for the night as a result."
