"Horrible customer service, the worst experience here . I ordered a delivery through grubhub and my order was left at the wrong address. This is not the first time that this has happened but I wanted to give them the benefit of the doubt that it was not the restaurant itself that was the issue. I had called to address this when it occurred in the past and I was told that they could not assist me because the order was placed through a delivery platform so I would have to contact grubhub. So today when it happened again , I did what they had told me to do in the past and contacted grubhub directly about my order. Grubhub told me they would process a cancellation because my order was no where to be found. Minutes after I got off the phone with grubhub I receive a call from Bagel Pub , with a women yelling at me for the cancellation. She was yelling at me saying because of me they weren’t going to get their money, and that I should have called them not grubhub so that they wouldn’t loose money. No matter how much I tried to explain that I did not receive my order and that i was following their instructions she did not care all she cared to say was I was loosing them money. Clearly they do not care about their customer , nor do they have good customer service , or even plain manners. The way she spoke to me was completely disrespectful. This is not the way to handle a business."
