"This is the first review I 've ever written on OT. We were seated at 6:15pm before a Saturday 8pm concert, logically thinking that 's plenty of time to eat and enjoy a drink or two. After being seated and placing our drink order, it took 40 mins to get our 4 waters and 3 beers. It took about an hour to finally get our appetizers, and after checking with our waitress multiple times. About 15 minutes after that, (75 mins after being seated), our food arrived. We were billed for and did not receive 2 other drinks we ordered, but didnt have time to dispute it because it took so long to get our bill and then pay it, and we had to leave for the concert. We didn 't leave bc we were starving and were afraid we didnt have time to walk into another place on a Saturday night and quickly eat. And on top of all of that, my food was cold once it did arrive. The irony is that the restaurant was moderately busy at best with several open tables near us, so we couldnt chalk it up to them being slammed. Even after we complained to the manager about 55 minutes in and they assured us they 'd fix the problem, nothing changed. Bottom line, don 't eat here unless you have a good 3-4 hours to spare, dont mind paying for items you dont receive, and enjoy your (very tardy) food cold. The ambience certainly doesnt make up for everything else."
