"last night I reserved a 9:15 dinner for four people. as it was 40 degrees outside, I have passed previous reservations for outdoor sessions to get one into the restaurant. the open table app allows them to choose between indoor and outdoor areas. when we all arrived at 9:10, the staff tried to put us out. I have made the personal polite that I specifically made a reservation for an interior and it was too cold outside. even the heat lights flee to go in. she just looked at me and said I'm sorry, but there's no guarantee for sitting inside. I asked if an inside table is soon opened and was said no. on the way out of the hostess at the front there was the algorithm. what a sweat, we postponed our dinner two hours, just to sit in, just to say no. sounds like a bad planning and a dissatisfied administration. a reservation is a reservation."
