"We went on Valentine’s Day and had an 8 PM reservation. Arrived 15 minutes ahead of time and at 8:20 still had not been acknowledged that we were even there. There was a line of annoyed people who also had reservations but instead of letting people check in, it was a very slow moving line, one at a time. There was only one hostess checking everyone in and nothing against her but she seemed sort of unsure and unclear of her direction. Besides being the only hostess, she was the only one busing/cleaning tables in between trying to seat tables. She clearly needed others to help her, and nobody seemed to be available. I cannot really rate the food because we were too annoyed with the experience before we even could get sat, and decided to leave! In addition, while waiting to be acknowledged for our reservation, my boyfriend tried to order a drink and was asked three different times ‘can we help you’ but then nobody ever took his order!"