Brunello Di Montalcino
La Parma Ii

La Parma Ii

452 W Jericho Tpke., 11743-6032, Huntington, United States

Wine • Dining • Italian • Vegetarian


"just adding to address the response. I do take back that you didn't offer an apology, you did. Sorry. However, our conversation and your response still do not address my chief complaint , which was not that your portion sizes were too large but that the person that picked up the phone should have suggested we had too much food and maybe we should cut back on one or tow portion sizes, especially since I made it clear how unsure I was and was looking for her guidance. That is the crux of my issue. i have been a regular patron for decades, by dining in or in some or in this case ordered in. i asked the receptionist for some guidance for 6 people, telling her we wanted 6-7 dishes. We were 6 people with average appetites and half the food is leftover. i understand that 1.5 orders feeds 4-6 people but what the receptionist should have told me once she knew we were ordering that many dishes we should have ordered less dishes ordered the single size portion in some if not all cases. Case in point, she suggested 2 full size trays of garlic bread (which was horrible btw) and 3/4 of it was left over. I unnecessarily spent an exorbitant amount of money on a 6 person meal, trusted the receptionist and should have received better guidance when ordering that many things. when i called back 2 days later to express my feelings to the manager, he basically offered me a refund for the garlic bread, not taking any responsibility for being totally misguided. LP has been doing this for decades and should KNOW that the more the dishes, cut back on the portion sizes...... Had i received a bit more of a token gesture and a small apology, you wouldn't be reading this review. DG"

Cinghiale

Cinghiale

822 Lancaster StMD 21202, Baltimore, United States

Full • Soup • Cheese • Italian


"We came in for my husbands birthday. We had an reservation and were seated in the bar area upon our arrival. Both my husband and I chose to do the course meal. Everything was fine with our appetizer round. We then moved on to pasta. My husband was served his pasta nearly minutes before mine came out. We then waited minutes between the pasta and our main course. When our steaks arrived, mine was perfect. I had nice slices of steak. My husband received a plate with two very small slices of steak and a slice of fat and gristle. We had asked a floor manager if they could sent our waitress over when she had a moment. The manager asked how they could help and we commented on the difference in the plates and mentioned we had wait over two hours for our second and third courses and were a bit disappointed in his portion size for the price. The response from said manager? Well what do you want me to do about it? We then spoke to our waitress who brought over a second manager. This manager said they would fire up some more steak for my husband. minutes go by and we asked our waitress when the steak would be coming..at this point my food was cold from trying to wait for my poor husband. Our waitress checked with the kitchen and they hadn’t even started on the extra steak yet! We said to forget it and we would just move on to dessert. We had mentioned several times that it was my husbands birthday. This was supposed to be a special night celebrating but it was overall a huge disappointment. When you are spending plus dollars on a meal you shouldn’t have to wait hours or be served a sad plate of steak. The lack of concern from both managers and the poor customer experience makes us not want to come back."