"For a business that is a seasonal business, Coffee and Cream is doing a terrible job having adequate staff once August hits. It’s Labor Day weekend and the line is out the door and into the street because there is one person working and a 40 minute wait. Every other shop is full staffed, so I can’t figure how you think this is a successful business model. I like your shop, but you’re chasing away business that will remember and also leaves a shadow on Lakeside."