"Let me start this by saying I'm a very patient man. I understand when a restaurant gets busy, I also understand when somebody is short-staffed. What I don't understand is when a 25-minute wait becomes an hour and 15 minute wait in the middle of a lobby. The prices would suggest something in the ballpark of a Michelin star as far as quality, but I wouldn't give them a Yokohama sticker for the wait time. On top of that, when I got called up for the initial payment, they didn't even complete the third dish on my order and had to rush it at the end. I appreciate the wait staff, as they are maybe the only silver lining from my experience, they do their job fairly well, they are very friendly and they tried to assuage me with a $5 discount. That being said, I don't have much else in the way of nice things to say so I will leave it at that. I'm sorry to say that this was my first experience with Mondo, I don't know if it's a one-off unique negative experience, but as first impressions go, this will be my last impression as well. $17 a piece for calzones, and toppings averaging about $4 extra? Combined with an hour and 15 minute wait on top of the original 25 minute wait? Not only is that a hard no for me, that's a never again."
